Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

I think my printer setting is wrong, because I can print from a document but not directly from email or webpage. How do I fix?

Firefox Other
user1378671 replied
donna141414
donna141414

When I try to print, a box comes up that wants me to "save print output as ____", then says an error has occurred in printing. This printer has been working fine for since I've had it, but all of the sudden I have a problem except for printing pdf documents. Thank you

When I try to print, a box comes up that wants me to "save print output as ____", then says an error has occurred in printing. This printer has been working fine for since I've had it, but all of the sudden I have a problem except for printing pdf documents. Thank you

All Replies (1)

user1378671
user1378671

You probably have the wrong setting in Firefox selected.

Please see this: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox