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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

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Crash ID: bp-81b49ab8-2ef0-426a-894c-84e890170605

All Replies (2)

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Start Firefox in Safe Mode {https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode} by holding down the <Shift> key (Mac = Options key), and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


On a different note, I see that you are using Firefox ver46.0. Maybe you should consider updating to the latest Firefox ver53.0.3. If you update then check whether the issue still exists.

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Product Firefox Release Channel release Version 46.0 Build ID 20160421124000 OS Windows 10 OS Version 10.0.15063

bp-81b49ab8-2ef0-426a-894c-84e890170605 Signature: JS::CallbackTracer::onStringEdge

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 51.0.3