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Firefox crashes bp-a6c81f58-f397-4bd2-88a5-685de0170523

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Por favor este error se repite demasiadas veces, tan solo abro el navegador y se cierra al rato o en otras veces abro algunas pestañas y vuelve a cerrarse, tengo una PC con 64 bits y windows 7, me paso esto ya con anteriores versiones, ni actualizando se corrige el problema.

Si es algún problema con mi sistema operativo, expliquenme que es porque virus no encuentro en ningún lado.

Por favor este error se repite demasiadas veces, tan solo abro el navegador y se cierra al rato o en otras veces abro algunas pestañas y vuelve a cerrarse, tengo una PC con 64 bits y windows 7, me paso esto ya con anteriores versiones, ni actualizando se corrige el problema. Si es algún problema con mi sistema operativo, expliquenme que es porque virus no encuentro en ningún lado.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0

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FredMcD
  • Top 10 Contributor
4224 solutions 58939 answers

Helpful Reply

bp-a6c81f58-f397-4bd2-88a5-685de0170523 Signature: js::GCMarker::mark<T>

This is for Sumo's Related Bugs 1212063 RESOLVED DUPLICATE crash in js::GCMarker::mark<T>(JSObject*)

1207620 NEW --- crash in js::GCMarker::mark<T>(JSObject*) due to corruption

atidxx64.dll = Advanced Micro Devices = Check this link; http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

bp-a6c81f58-f397-4bd2-88a5-685de0170523 Signature: js::GCMarker::mark<T> This is for Sumo's Related Bugs 1212063 RESOLVED DUPLICATE crash in js::GCMarker::mark<T>(JSObject*) 1207620 NEW --- crash in js::GCMarker::mark<T>(JSObject*) due to corruption atidxx64.dll = Advanced Micro Devices = '''Check this link; ''' http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

Question owner

FredMcD said

bp-a6c81f58-f397-4bd2-88a5-685de0170523 Signature: js::GCMarker::mark<T> This is for Sumo's Related Bugs 1212063 RESOLVED DUPLICATE crash in js::GCMarker::mark<T>(JSObject*) 1207620 NEW --- crash in js::GCMarker::mark<T>(JSObject*) due to corruption atidxx64.dll = Advanced Micro Devices = Check this link; http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

Ok, thanks. I still do not know if the sea is the final solution, because there are times when a session never closes.

''FredMcD [[#answer-971287|said]]'' <blockquote> bp-a6c81f58-f397-4bd2-88a5-685de0170523 Signature: js::GCMarker::mark<T> This is for Sumo's Related Bugs 1212063 RESOLVED DUPLICATE crash in js::GCMarker::mark<T>(JSObject*) 1207620 NEW --- crash in js::GCMarker::mark<T>(JSObject*) due to corruption atidxx64.dll = Advanced Micro Devices = '''Check this link; ''' http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 </blockquote> Ok, thanks. I still do not know if the sea is the final solution, because there are times when a session never closes.
philipp
  • Top 25 Contributor
  • Moderator
5289 solutions 23366 answers

hi, i would recommend to check the integrity of your RAM/memory with a tool like www.memtest.org (faulty hardware can cause crashes like the one you've referenced).

hi, i would recommend to check the integrity of your RAM/memory with a tool like www.memtest.org (faulty hardware can cause crashes like the one you've referenced).
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157312 answers

Try to disable multi-process windows in Firefox to see if that has effect.

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Try to disable multi-process windows in Firefox to see if that has effect. You can disable multi-process windows in Firefox by setting these prefs to false on the <b>about:config</b> page. *browser.tabs.remote.autostart = false *browser.tabs.remote.autostart.2 = false You can open the <b>about:config</b> page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config *http://www.ghacks.net/2016/07/22/multi-process-firefox/

Question owner

bp-239e85d3-22c1-481f-8a23-220ec1170603

@FredMcD I updated the drivers but did not solve any problems. @philipp No ram errors. @cor-el I changed the value, the session lasts longer but closes again.

bp-239e85d3-22c1-481f-8a23-220ec1170603 @FredMcD I updated the drivers but did not solve any problems. @philipp No ram errors. @cor-el I changed the value, the session lasts longer but closes again.
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157312 answers

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Create a new profile to test if your current profile is causing the problem. Note that you can try to disable hardware acceleration and multi-process in this new profile.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You can try to disable hardware acceleration in Firefox. *Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration ---- Create a new profile to test if your current profile is causing the problem. Note that you can try to disable hardware acceleration and multi-process in this new profile. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox