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Why do I get continual can't update messages and only find I have the current update on my FF browser?

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

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I used to be able to readily find the current FireFox version using the options drop down menu. I no longer am able to do. Its like there is a "We've got a secret," going on. In the help drop down menu under about FireFox it used to be there. Now, finding if you are updated is a chore. I have and administrator account and a user account on my computer. I usually run in the user account. As a result, FireFox will not automatically update as I have specified in my options and am directed to your website to update. If you do not have a version readily visible nor one is readily visible in my browser options making security updates is far from user friendly.

I used to be able to readily find the current FireFox version using the options drop down menu. I no longer am able to do. Its like there is a "We've got a secret," going on. In the help drop down menu under about FireFox it used to be there. Now, finding if you are updated is a chore. I have and administrator account and a user account on my computer. I usually run in the user account. As a result, FireFox will not automatically update as I have specified in my options and am directed to your website to update. If you do not have a version readily visible nor one is readily visible in my browser options making security updates is far from user friendly.

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Update Firefox

Press the Alt or F10 key to bring up the toolbar. Then Help > About Firefox will tell you what version have. WARNING: and install any updates.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version


Type about:support<enter> in the address bar. This page contains information about your system and Firefox.