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I need to print email orders to a receipt printer. After installing a new printer, the paper keeps spooling about 10 feet of blank paper after the message

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I had this same problem with a previous receipt printer, however that time it occurred after installing a Thunderbird update. That's how I know the problem is with Thunderbird and not the printer settings. Also, my receipt printer is able to print from other programs (my POS system) without the same problem.

I had this same problem with a previous receipt printer, however that time it occurred after installing a Thunderbird update. That's how I know the problem is with Thunderbird and not the printer settings. Also, my receipt printer is able to print from other programs (my POS system) without the same problem.

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At Help > Troubleshooting, are you on version 45 or 52?

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Version 45.4.0