Thunderbird will only partially download my new email. For example 14 of 95, then it stops. And I have to hit get message again.
Thunderbird will only partially download my new email messages. For example 14 of 95 messages, then it stops. And I have to hit "get messages" again. Then it gets perhaps 10 to 20 more new message then stops - like it was timing-out. And I have to hit get messages again. I keep having to do this until I get all my messages. This is really getting painful.
I have been a Thunderbird user for over 8 years - and have never had this problem before. This problem started about 3 weeks ago. Also, I am highly technical and have tried many of the basic fixes.
I have not change anything either. I have this same problem on my Windows 10 desktop and notebook, which have the exact same Thunderbird configuration and have been working fine for over a years.
I am using a POP3 email server run by Newtek (http://webservices.thesba.com/). I have my own domain. I have used their POP3 email servers for well over a decade. Others in my company, who use other e-mail client, don't seem to have the problem, that is occurring with Thunderbird.
I sync my mail with about 5 devices (Windows & Android) and keep about the last 15 days of mail on the POP3 server (about 250MB of mail in my box). I have not had any problems doing this for years. Thunderbird has worked like a champ, until now.
All Replies (5)
Fetch Headers Only = Not Checked (Off)
Are you saying that this should be turned on?
I do want to get the whole message and not just the header.
I tried this possible fix, but I don't think it worked.
The guys at NewTek suggested this. I went from a value of 100, to 200... and then to 400 and did not see any significant changes to the problem. See their e-mail below.
Yes, I have noticed this problem recently - within the last few weeks. It could have something to do with virus checkers, but both of my Windows 10 machines use different virus checkers.
I will next try turning off the virus checkers.
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Hi Jim,
If you see in both your tracert 4 and 5 there is connection issues between verizon-gni.net and veinAtlanta.com your ISP would be the one to look in to this issue for you.
I found a link on increasing the timeout for Thunderbird, look in section Change connection Timeout: http://kb.mozillazine.org/Modify_Thunderbird_settings
Thank You,
Randy M. Technical Support Newtek Technology Solutions
On my laptop (brand new HP Spectre i7) all I have is Windows Defender for virus protection. I turned it off completely...
I got to 56 e-mails downloaded of 116 on TB - before it locked up and stopped downloading mail. This is better than 19 or 28 e-mails, but still no fix.
Also, my TB mailnews.tcptimeout is still set at 400.
By the way, I also have the same problem with the latest version of EarlyBird.
It might be something in TB that has changed recently...
About 18 hours ago, I made exemption for Thunderbird and EarlyBird in Windows Defender - and it still has the problem - perhaps even worse! I did the same on a machine running AVG, with the same result.
Now it is stopping around every 8 to 12 messages - then I have to hit "Get Messages" again. Maybe it is not WD? But this is getting very frustrating.
I am having to click get message 10-12 times to get all my morning mail... on each windows PC. My Android devices use Aqua Mail and they are not having any issues.
I can't believe that every 8th, 12th or 19th message is corrupt either. And this started happening about 3 weeks ago.
What mail provider are you using?