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I am unable to access my internet banking page

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  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

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I have been using the browser for over a year to do my internet banking. For the last 3 weeks I have been unable to connect via my laptop, I enter the first line of my security and when I press NEXT, the page appears to be frozen.

an error message comes up telling me there is a script running on the page, do I want to wait or close it.

I choose to close it, but the page remains frozen.

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Please provide public (no password) link(s) that we can check out. No Personal Information Please !

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If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?