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I open firefox, load a page, but Firefox just keeps loading after that

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I open Firefox (app was not previously running, opening from fully 'closed') and I will type in a complete web address into the address bar. The page will load; however, as soon as I click a link on the homepage, it just keeps loading, with the spinning circle on the tab. What is strange is that I will go use safari and chrome, and I will not have this same problem with these two browsers. So it's not my internet; it's firefox. I go on to visit dozens of pages on the other two browsers, meanwhile Firefox will still be loading that one page originally entered.

My workaround is: open firefox, go to one of my bookmarks, let it load, CLOSE firefox fully, and open it again. Then the problem is gone and I can browse freely without the internet cutting out. I have done this for months. Firefox never allows me to go past a first loaded page without closing the browser first, and then reopening the browser.

I have the most recent Firefox browser on my Mac air. I have ATT high speed (cable) internet, wireless.

Thanks!

I open Firefox (app was not previously running, opening from fully 'closed') and I will type in a complete web address into the address bar. The page will load; however, as soon as I click a link on the homepage, it just keeps loading, with the spinning circle on the tab. What is strange is that I will go use safari and chrome, and I will not have this same problem with these two browsers. So it's not my internet; it's firefox. I go on to visit dozens of pages on the other two browsers, meanwhile Firefox will still be loading that one page originally entered. My workaround is: open firefox, go to one of my bookmarks, let it load, CLOSE firefox fully, and open it again. Then the problem is gone and I can browse freely without the internet cutting out. I have done this for months. Firefox never allows me to go past a first loaded page without closing the browser first, and then reopening the browser. I have the most recent Firefox browser on my Mac air. I have ATT high speed (cable) internet, wireless. Thanks!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 25.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17336 solutions 156744 answers

Hi

Try to disable IPv6 (check for other possible causes as well).

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

Hi Try to disable IPv6 (check for other possible causes as well). *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button# or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems