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secure connection failed

Posted

Hi - We launched a new site www.appyourhome.com - it is wordpress shared hosting with Godaddy. We have an ssl certificate and verified it with them.

I very often am getting this message (shown between **). Godaddy says everything is ok on their site. Is this something to do with the Mozilla browser or what else would I check??

**
Secure Connection Failed

The connection to appyourhome.com was interrupted while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites
**
Hi - We launched a new site www.appyourhome.com - it is wordpress shared hosting with Godaddy. We have an ssl certificate and verified it with them. I very often am getting this message (shown between **). Godaddy says everything is ok on their site. Is this something to do with the Mozilla browser or what else would I check?? <pre><nowiki>** Secure Connection Failed The connection to appyourhome.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites **</nowiki></pre>

Modified by cor-el

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 15.023.20056
  • Advanced Web Conferencing Functionality
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Provides information about the default web browser
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • IBM SmartCloud Sametime WebPlayer
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 24.0 r0

Application

  • Firefox 50.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.0.2/Darwin/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Easy Youtube Video Downloader Express 9.11 ({b9acf540-acba-11e1-8ccb-001fd0e08bd4})
  • FireFTP 2.0.28 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0d26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • crashGuards: []
  • currentAudioBackend: audiounit
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'OpenGL Compositing', u'name': u'OPENGL_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}]}
  • info: {u'TileHeight': 1024, u'TileWidth': 1024, u'AzureFallbackCanvasBackend': u'none', u'ApzWheelInput': 1, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webgl2Renderer: (no info)
  • webglRenderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4248 solutions 59420 answers
I got in with no problem. There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message '''http://kb.mozillazine.org/Error_loading_websites'''