Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't find profile folder and your writeup does not help

  • 1 reply
  • 2 have this problem
  • 75 views
  • Last reply by christ1
  • Archived

On a Mac (OS X 10.11.6), current Thunderbird. I can not find the profiles folder, and your suggestion to go to Help>Troubleshooting>application basics does not exist. A search for Thunderbird profile does not work.

I am trying to transfer emails from one mac to another

On a Mac (OS X 10.11.6), current Thunderbird. I can not find the profiles folder, and your suggestion to go to Help>Troubleshooting>application basics does not exist. A search for Thunderbird profile does not work. I am trying to transfer emails from one mac to another

All Replies (1)

your suggestion to go to Help>Troubleshooting>application basics does not exist.

What suggestion did you follow? Can you provide a link?

For the location of the profile see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

A search for Thunderbird profile does not work.

Really? http://www.lmgtfy.com/?q=thunderbird+profile+folder

Modified by christ1