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No verification email from Firefox Sync

  • 5 replies
  • 2 have this problem
  • 374 views
  • Last reply by bluegenes

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Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Chosen solution

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.

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All Replies (5)

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Are you sure that you have entered the correct email adress? Try to send another confirmation email. How do I set up Sync on my computer?

Report back if any of these methods worked.

Modified by dario.be

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Hi dario. The email address is correct. I have requested verification email many times. I have tried clicking the "Verify Email" button as well as "Forget this Email" and then signing back on. I never receive a message from Mozilla.

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I have also tried signing in at:

https://www.mozilla.org/en-US/firefox/accounts/

and it makes no difference.

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Could anyone help me? I can't use Firefox until I get everything back into the browser. I cannot believe this is happening. I even tried a new Firefox profile.

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Chosen Solution

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.