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No verification email from Firefox Sync
Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?
I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.Read this answer in context 👍 0
All Replies (5)
Are you sure that you have entered the correct email adress? Try to send another confirmation email. How do I set up Sync on my computer?
Report back if any of these methods worked.
Modified by dario.be
Hi dario. The email address is correct. I have requested verification email many times. I have tried clicking the "Verify Email" button as well as "Forget this Email" and then signing back on. I never receive a message from Mozilla.
I have also tried signing in at:
and it makes no difference.
Could anyone help me? I can't use Firefox until I get everything back into the browser. I cannot believe this is happening. I even tried a new Firefox profile.
I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.