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How can I get a DRM to connect with the browser so that I can play videos?

  • 2 replies
  • 12 have this problem
  • 217 views
  • Last reply by Allen5570
  • Solved

I want to play certain videos on Amazon with my Firefox browser, but I keep getting the message that my browser does not have a DRM to play the videos. I have the DRM (Woodvine) in my addons and plugins and have it checked and always activated. Still no playing. I have tried and tried, but always get the same message on Amazon videos. At times I can get Youtube to play, but I would prefer the regular browser. Any suggestions?

I want to play certain videos on Amazon with my Firefox browser, but I keep getting the message that my browser does not have a DRM to play the videos. I have the DRM (Woodvine) in my addons and plugins and have it checked and always activated. Still no playing. I have tried and tried, but always get the same message on Amazon videos. At times I can get Youtube to play, but I would prefer the regular browser. Any suggestions?

Chosen solution

You can enable DRM via the Options/Preferences (about:preferences) page.

  • Options/Preferences > Content: Play DRM

http://demo.castlabs.com/

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All Replies (2)

Chosen Solution

You can enable DRM via the Options/Preferences (about:preferences) page.

  • Options/Preferences > Content: Play DRM

http://demo.castlabs.com/

Modified by cor-el

I checked the play DRM box already. It still makes no difference.