Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I still login to facebook? Cookies are enabled

  • 2 replies
  • 1 has this problem
  • 5630 views
  • Last reply by ArtGabhart

more options

I have followed all instructions but Facebook is still giving me the message that cookies are not enabled. TrustE Protection has all enabled for Facebook. AdBlock is for all. Microsoft Edge gives me no problems today.

Chosen solution

For some reason, starting in SafeMode and restarting did solve the problem. That isn't what was suggested since I restarted with everything re-enabled. The only that changed is a toolbar (Panda antivirus) was not turned off. Everything else should be the same.

Read this answer in context 👍 0

All Replies (2)

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
more options

Chosen Solution

For some reason, starting in SafeMode and restarting did solve the problem. That isn't what was suggested since I restarted with everything re-enabled. The only that changed is a toolbar (Panda antivirus) was not turned off. Everything else should be the same.