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Get my screen back on!

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  • 2 have this problem
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  • Last reply by FredMcD

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When I go to a website I get only a screen that is jet black from corner to corner and all in between. WHY?

When I go to a website I get only a screen that is jet black from corner to corner and all in between. WHY?

All Replies (2)

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I quote a previous response from FredMcD, which has been selected as "working"



- see if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

-disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) https://forums.adobe.com/message/4468493#TemporaryWorkaround

- disable hardware acceleration in the Flash plugin https://forums.adobe.com/thread/891337

See also: http://kb.mozillazine.org/Flash#Troubleshooting

Modified by Colin Bouwer

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Agreed. Also;

Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.186

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration