X
Tap here to go to the mobile version of the site.

Support Forum

When I reboot my computer, Firefox completely resets itself

Posted

The title is pretty much self explanatory. Whenever I reboot my computer (Ubuntu 16.04), firefox loses ALL of its data. Any persistent cookies are removed, any customizations I make to the title bar are removed, my extensions are gone, and I have to sign into sync again. It's like a completely fresh installation.

Thanks for your help!

The title is pretty much self explanatory. Whenever I reboot my computer (Ubuntu 16.04), firefox loses ALL of its data. Any persistent cookies are removed, any customizations I make to the title bar are removed, my extensions are gone, and I have to sign into sync again. It's like a completely fresh installation. Thanks for your help!

Chosen solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202

Application

  • Firefox 51.0a2
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:51.0) Gecko/20100101 Firefox/51.0
  • Support URL: https://support.mozilla.org/1/firefox/51.0a2/Linux/en-US/

Extensions

  • Copy Plain Text 2 1.6 (copyplaintext@teo.pl)
  • DevEdition theme enabler 1.0.1 (devedition-theme-enabler@tim-addons.com)
  • Download YouTube Videos as MP4 1.8.8 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
  • FindBar Tweak 2.1.10 (fbt@quicksaver)
  • FlyWeb 1.0.0 (flyweb@mozilla.org)
  • Form Autofill 1.0 (formautofill@mozilla.org)
  • Google™ Translator 0.5.2 (jid1-dgnIBwQga0SIBw@jetpack)
  • Greasemonkey 3.9 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • HTTPS Everywhere 5.2.7 (https-everywhere@eff.org)
  • Multi-process staged rollout 1.4 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Prevent Tab Overflow 7.2 (noverflow@sdrocking.com)
  • Print Selection 1.rev39.1-signed.1-signed (jid0-awaV98qKCL7d9FuI2t1Wr3mo9iY@jetpack)
  • Print/Print Preview 1.0.1-signed ({19EB90DC-A456-458b-8AAC-616D91AAFCE1})
  • Reddit Enhancement Suite 5.0.3 (jid1-xUfzOsOFlzSOXg@jetpack)
  • uBlock Origin 1.9.16 (uBlock0@raymondhill.net)
  • Ubuntu Modifications 3.2 (ubufox@ubuntu.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Corporation -- GeForce GTX 980 Ti/PCIe/SSE2
  • adapterDeviceID: GeForce GTX 980 Ti/PCIe/SSE2
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: NVIDIA Corporation
  • crashGuards: []
  • currentAudioBackend: pulse
  • driverDate:
  • driverVersion: 4.5.0 NVIDIA 367.57
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'CairoUseXRender': 0, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webgl2Renderer: NVIDIA Corporation -- GeForce GTX 980 Ti/PCIe/SSE2
  • webglRenderer: NVIDIA Corporation -- GeForce GTX 980 Ti/PCIe/SSE2
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4314 solutions 60573 answers

Chosen Solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

'''https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save''' '''Note:''' Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Question owner

Sorry, I saw the email and clicked the green button at the bottom without realizing that it said "mark as solution." I don't have anything of the sort installed, and I'm pretty sure they don't even release Linux versions. I've already gone through all the troubleshooting pages that could possibly pertain to this issue, with no luck.

Sorry, I saw the email and clicked the green button at the bottom without realizing that it said "mark as solution." I don't have anything of the sort installed, and I'm pretty sure they don't even release Linux versions. I've already gone through all the troubleshooting pages that could possibly pertain to this issue, with no luck.
FredMcD
  • Top 10 Contributor
4314 solutions 60573 answers

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


I called for more help.

A post was flagged as '''Solved Problem.''' Please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the '''Undo''' link to its right. I called for more help.