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Why does my Thunderbird not connect to the Gmail SMTP server?

  • 5 replies
  • 5 have this problem
  • 7 views
  • Last reply by Gnospen

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I have gone through the steps on your https://support.mozilla.org/en-US/kb/cannot-send-messages I have changed all the setting still does not fix my problem the error I get it "Server Connection Timed Out".

Please see my screen shots for more info on the account.

What can be done to resolve this? Thanks for your help! :)

I have gone through the steps on your https://support.mozilla.org/en-US/kb/cannot-send-messages I have changed all the setting still does not fix my problem the error I get it "Server Connection Timed Out". Please see my screen shots for more info on the account. What can be done to resolve this? Thanks for your help! :)
Attached screenshots

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Your first image shows a flaw In server settings you should enter the imap -server not the smtp. see my image At the bottom of your account-list there is "outgoing server" there your smtp-server should be. As in your image 2

The third image ... I wonder if thats enough in outgoing. Maybe you should alter it after you corrected the IMAP server and your outgoing server (your image 2), edit smtp.gmail.com and my image 2 should show.

Modified by Gnospen

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Hi Gnospen,

I changed it to show the same as yours the inbox folders downloaded but I still can't send mail?

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Did you change in "Outgoing Server (SMTP)? Put in your account name?

Did you change in account settings first page by selecting from a list?

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Yes indeed I have :) can I send you more screen shots?

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Chosen Solution

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

(You don't need to paste all the printer and font stuff)