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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

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I recently built a new pc, and installed Firefox. I enabled sync on my Firefox. It repeatedly crashes, sometimes after running for a while and sometimes quite quickly after I start it. There is no pattern where if I'm doing some specific activity/browsing specific website that crashes it. I have the latest Firefox version, and my plugins look okay generally speaking. I have not done the RAM test, or Refreshed Firefox because it's a fresh install, or tried it in safe mode.

Latest crash report ID: bp-f2baed26-5dd1-49a4-98db-7f4242161020

All Replies (2)

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Hi Tichao,

can you go to your event viewer and give more details about your issue

it will have error report on all your crashes.

thanks

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Signature: NDXGI::CDevice::SignalSynchronizationObjectCB

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

KERNELBASE.dll = Microsoft

atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

atiuxpag.dll = Advanced Micro Devices

This is for Sumo's Related Bugs 1299520 NEW --- Crash in NDXGI::CDevice::SignalSynchronizationObjectCB

1255732 RESOLVED FIXED Firefox crashes on Vimeo on AMD hardware


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration