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Amazon video wont play despite having widevine always active

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  • 5 have this problem
  • 1276 views
  • Last reply by Browbeating

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Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Chosen solution

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

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Chosen Solution

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

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It is supposed to work on Linux according to "Watch DRM content on Firefox." Could you mention your specific distribution?

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I would like to but am not sure what specific distribution means