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tbird is now stuck on "troubleshooting information" page; I have no top menu; I have no RHS menu icon; I cannot receive email.

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  • Last reply by christ1

curmudgeon942
curmudgeon942
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first problem, ~ top 1" of tbird window vanished. that's where the menu bar exists. Then I foolishly opened "troubleshooting information" thinking that might be information for ME to use in troubleshooting TBIRD, but it's the reverse. Now, I have no usable TBird despite closing out and restarting the program. When reopened, it reverts immediately to the "troubleshooting ifnromation" page which, as I pointedout, is usless to me. SINCE i CANNOT RECEIVE EMAIL, IT IS PRETTY POINTLESS TO REPLY TO ME WITH EMAIL.

first problem, ~ top 1" of tbird window vanished. that's where the menu bar exists. Then I foolishly opened "troubleshooting information" thinking that might be information for ME to use in troubleshooting TBIRD, but it's the reverse. Now, I have no usable TBird despite closing out and restarting the program. When reopened, it reverts immediately to the "troubleshooting ifnromation" page which, as I pointedout, is usless to me. SINCE i CANNOT RECEIVE EMAIL, IT IS PRETTY POINTLESS TO REPLY TO ME WITH EMAIL.

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christ1
christ1
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I have no RHS menu icon

What is a 'RHS menu icon'?

SINCE i CANNOT RECEIVE EMAIL, IT IS PRETTY POINTLESS TO REPLY TO ME WITH EMAIL.

This is a web forum, not a mailing list.

When reopened, it reverts immediately to the "troubleshooting ifnromation" page

Please post a screenshot. http://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem