How to tell Firefox a site is safe to allow connection?
Upgraded to Windows10 from 7. Firefox worked properly. Tried to open an online account, I opened several times daily for years without problem on their part or mine. Firefox refused with the message The site license expired and the site owners had not renewed the license. This site is 100% safe. I have used it for many years. I told the site owners and they said to change from Mozilla to Internet Explorer. Can I make changes to the Firefox program to allow connection to the site , as there is absolutely no safety issues with the site.? I am not aware of any further information to provide. I am not computer knowledgeable Ian_Dhu.
Chosen solution
Okay, the Advanced button on that page gives the same info you mentioned before:
iqessential.questrade.com uses an invalid security certificate. The certificate expired on Wednesday, August 24, 2016 4:59 PM. The current time is Thursday, September 01, 2016 7:59 AM.
Error code: SEC_ERROR_EXPIRED_CERTIFICATE
What if you log in through the home page, does that work any better: https://www.questrade.com/
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Hi Ian, can you give us the site address?
When you get the secure connection error page, does it have an "Advanced" button? Usually if Firefox allows an exception to be made for a particular certificate -- really it's the unverifiable or invalid certificate Firefox objects to and not the site itself -- you will find that option after clicking the Advanced button.
Now, I must say that if this is a site that handles sensitive information, such as payment accounts, I do not recommend an exception until we have had a chance to investigate the problem.
Hi jscher2000 Thanks for your speedy response. This is an online stock broker sign in page' I tried 3 slightly different addresses to the same site with the same response from Firefox. I advised the brokerage and they said they did not deal with Mozilla and to try Windows Internet Explorer 11 with Windows 10. which should give no problem. Is there a way to counteract the Firefox safety precaution for sights that are 100% safe , and constantly maintained as safe as can be achieved in all respects?
This is the response Firefox gave on each attempt. Ian_Dhu
Your connection is not secure
The owner of iqessential.questrade.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
Learn more…
Report errors like this to help Mozilla identify and block malicious sites
Chosen Solution
Okay, the Advanced button on that page gives the same info you mentioned before:
iqessential.questrade.com uses an invalid security certificate. The certificate expired on Wednesday, August 24, 2016 4:59 PM. The current time is Thursday, September 01, 2016 7:59 AM.
Error code: SEC_ERROR_EXPIRED_CERTIFICATE
What if you log in through the home page, does that work any better: https://www.questrade.com/
I have alternate addresses I can use but at least 3 of them bring up the same message about certificates. I considered it would be safe to discuss the issue solely on technical perspectives, but since you require explicit addresses to address the issue, I would rather just close it. I do not want to draw attention to any hint of negative issues with regards the security of data dealing with the site. The whole issue of certificates is an effort by Firefox to maintain security and it raises a measure of trepidation to be openly discussing problems with security implications as it could attract attention from those against whom it is trying to protect. Ian Dhu