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complete mail subfolder lost

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  • Last reply by christ1

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I have a problem with lost mail. It seems I lost (connection to) an entire folder with subfolders and all.

I guess I moved - by accident - my mouse that was hovering over this main folder, and then it must have started to move the entire folder to some other place. Since it is a large folder, and it would take a long time, thunderbird was not responding anymore to anything so I stopped the process. Hoping everything would get back to how it was before.

Now it seems the folder is completely empty...

Could you help me find the folders on my pc?


When installing Thunderbird, I made a folder on a second HDD (H:/1mail), where I placed all my mail files. The folder that is now empty - when rightclicking for settings) refers to: mailbox:///H:/1mail/Mail/Local Folders/Inbox.sbd/NAME/ (Although when I check via accounts, it refers to H:\1mail\Mail\pop.name.com\Inbox.mozmsgs... and also seems not to have my subfolders and mails)

At H:/1mail/Mail/Local Folders/Inbox.sbd I can see other main folders, that contain data, but Inbox.sbd/NAME/ is completely emty. Although the folder NAME.mozmsgs contains many .wdseml files (but can't be opened by TB...)

When right-clicking on the empty folder in TB, it gives the 0 messages and 0kb. It suggests to repair the .msf file. But nothing happens when I click on it.


Can you please help me find my mail archive?

grtz

Abu Dinne

I have a problem with lost mail. It seems I lost (connection to) an entire folder with subfolders and all. I guess I moved - by accident - my mouse that was hovering over this main folder, and then it must have started to move the entire folder to some other place. Since it is a large folder, and it would take a long time, thunderbird was not responding anymore to anything so I stopped the process. Hoping everything would get back to how it was before. Now it seems the folder is completely empty... Could you help me find the folders on my pc? When installing Thunderbird, I made a folder on a second HDD (H:/1mail), where I placed all my mail files. The folder that is now empty - when rightclicking for settings) refers to: mailbox:///H:/1mail/Mail/Local Folders/Inbox.sbd/NAME/ (Although when I check via accounts, it refers to H:\1mail\Mail\pop.name.com\Inbox.mozmsgs... and also seems not to have my subfolders and mails) At H:/1mail/Mail/Local Folders/Inbox.sbd I can see other main folders, that contain data, but Inbox.sbd/NAME/ is completely emty. Although the folder NAME.mozmsgs contains many .wdseml files (but can't be opened by TB...) When right-clicking on the empty folder in TB, it gives the 0 messages and 0kb. It suggests to repair the .msf file. But nothing happens when I click on it. Can you please help me find my mail archive? grtz Abu Dinne

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See if this article helps. http://kb.mozillazine.org/Disappearing_mail

Did you create a backup of your Thunderbird profile prior to the accident?

Modified by christ1