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Since I updated Thunderbird on Windows 7 Pro Dell laptop I am only able to send email from my primary email account.

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by CameronB

Since I updated Thunderbird on Windows 7 Pro Dell laptop I am only able to send email from my primary email account. I have two email accounts that I use on Thunderbird. Both email accounts can receive emails just fine. I have another Windows 7 desktop computer on the same LAN and Thunderbird works fine sending and receiving the same email as on my laptop. I did not update Thunderbird on this computer. I have tried re-installing TB on my laptop three times but the problem persists. I even deleted the secondary account once before the re-install so it would not be imported back into the new install of Thunderbird, but still the secondary account can not send a email. The error message the new program gives me is this, "Connected to mymailserver.com" with the progress bar showing 100% completion. This message goes for a while till my SMTP mail server times out and I get a SMTP server time-out error message.

Since I updated Thunderbird on Windows 7 Pro Dell laptop I am only able to send email from my primary email account. I have two email accounts that I use on Thunderbird. Both email accounts can receive emails just fine. I have another Windows 7 desktop computer on the same LAN and Thunderbird works fine sending and receiving the same email as on my laptop. I did not update Thunderbird on this computer. I have tried re-installing TB on my laptop three times but the problem persists. I even deleted the secondary account once before the re-install so it would not be imported back into the new install of Thunderbird, but still the secondary account can not send a email. The error message the new program gives me is this, "Connected to mymailserver.com" with the progress bar showing 100% completion. This message goes for a while till my SMTP mail server times out and I get a SMTP server time-out error message.

All Replies (4)

I am only able to send email from my primary email account.
This message goes for a while till my SMTP mail server times out and I get a SMTP server time-out error message.

SMTP is for sending messages. Do you have problems sending or receiving? What is the exact error message?

I am having a problem with sending from my secondary email account(s) only. My primary still sends email. My non-updated Thunderbird sends email from all my secondary email accounts.

Chosen Solution

Fixed problem by changing the SMTP port to 465. Port was set to 587. Thank you so much for your help!