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Cannot access email account, loss of password, what to do?

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  • Last reply by Matt

susy.thurer
susy.thurer

Mail server password is required and I do not remember this. Everything worked fine for years and as of today I cannot access my mail. It reads: enter your password for susy.thurer on imaps.bluewin.ch Thanks for any help you can provide.

Mail server password is required and I do not remember this. Everything worked fine for years and as of today I cannot access my mail. It reads: enter your password for susy.thurer on imaps.bluewin.ch Thanks for any help you can provide.

Chosen solution

my guess is either the mail server has had a change of connection setings or our anti virus has lost the plot and is blocking connection attempt.

I would bet on the latter really. Disable your email scanner in your anti virus and check Thunderbird is not blocked by the firewall component.

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Matt
Matt
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Chosen Solution

my guess is either the mail server has had a change of connection setings or our anti virus has lost the plot and is blocking connection attempt.

I would bet on the latter really. Disable your email scanner in your anti virus and check Thunderbird is not blocked by the firewall component.