Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

I've tried to download several times but keep getting (Failed-Virus scan failed)

Firefox Installation and updates
FredMcD replied
jase1
jase1

I've followed the directions to use the regedit.exe, Accessories (Scan anti-virus) modify 1 but this still does not work. Jase1

I've followed the directions to use the regedit.exe, Accessories (Scan anti-virus) modify 1 but this still does not work. Jase1

All Replies (1)

FredMcD
FredMcD

What is your computer system and Firefox?

What is giving you the virus message? Firefox or your protection? What is it you are downloading and from where?