X
Tap here to go to the mobile version of the site.

Support Forum

I am using Windows 10 but i can not log onto my online banking website why ?

Posted

Was able to log on online banking before 6/1/2016 but now its saying insecure connection how do i fix the problem ?

Was able to log on online banking before 6/1/2016 but now its saying insecure connection how do i fix the problem ?

Chosen solution

hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum.

thank you!

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.16.20039
  • Coupons, Inc. Coupon Printer 4.0.2.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Shockwave Flash 21.0 r0
  • Shockwave Flash 11.8 r800
  • 5.1.41212.0
  • Unity Player 4.6.3f1
  • WildTangent Games App V2 Presence Detector
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5324 solutions 23509 answers

Chosen Solution

hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum.

thank you!

hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances: * what is the '''error code''' shown when you click on ''advanced'' on that error page? * please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum. thank you!