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Continual shockwave crashes in Firefox and Only Firefox

  • 2 replies
  • 14 have this problem
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  • Last reply by Franklin46

Franklin46
Franklin46

I am using Firefox v46.0 on Windows 10 Home system. since recent upgrade I continually find a Shockwave error message pop-up which says shockwave has stopped working? I do not get any errors or problems in other applications nor browsers.

This has become a very frustrating and annoying distraction (delay) in my regular computer work. I was lead to believe Firefox was the most stable and secure browser available; however, recent comments on forums all over the web give me cause for concern that Firefox has lost it's way!

I am using Firefox v46.0 on Windows 10 Home system. since recent upgrade I continually find a Shockwave error message pop-up which says shockwave has stopped working? I do not get any errors or problems in other applications nor browsers. This has become a very frustrating and annoying distraction (delay) in my regular computer work. I was lead to believe Firefox was the most stable and secure browser available; however, recent comments on forums all over the web give me cause for concern that Firefox has lost it's way!

Chosen solution

Hi, you have more than one version of Shockwave Flash - which can cause problems, so all but the latest should be removed from your machine -

If that doesn't fix it, see: Adobe Flash plugin has crashed - Prevent it from happening again

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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All Replies (2)

Scribe
Scribe

Chosen Solution

Hi, you have more than one version of Shockwave Flash - which can cause problems, so all but the latest should be removed from your machine -

If that doesn't fix it, see: Adobe Flash plugin has crashed - Prevent it from happening again

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Franklin46
Franklin46 Question owner

I found 3 versions of Shockwave installed by using the search box in Mozilla support. The older versions could be disabled, which may have solved the issue; however it was easier to use the 'uninstall flash player' utility you provided and then re-install only the latest version. I have no further issues since; thank you for your support.