Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i manually backed up my bookmarks. when i try to restore it won't recognize the file.

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

more options

i did a manual backup of my bookmarks. a file was created and i placed it on my desktop. when i try to restore using the choose file option, it doesn't recognize the file as .json. it does recognize the file in all files. what can i do?

i did a manual backup of my bookmarks. a file was created and i placed it on my desktop. when i try to restore using the choose file option, it doesn't recognize the file as .json. it does recognize the file in all files. what can i do?

All Replies (4)

more options

Could you drag and drop the .json file onto a Firefox tab to see what it looks like?

The Backup feature creates a file that starts like this:

{"guid":"root________","title":"",

The Export feature creates a file that starts like this:

<!DOCTYPE NETSCAPE-Bookmark-file-1>

However, Firefox should display it as a web page.

Does either of those look like a match?

more options

If you haven't changed the Windows setting which hides certain file extensions, I suggest showing ALL file extensions in case the problem is that the file extension isn't exactly right. See: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

more options

Thank you for your help. I dragged the backup file to unsourced bookmarksand it looks like your Backup example above- {"guid":"root_________________","title":"",

What do I do?

more options

Make sure that the file has a .json file extension. If necessary then check the file type in the properties via the right-click context menu.

Also use the Restore menu item.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore

Modified by cor-el