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Recently updated firefox and now print margins are metric, how do I reset to inches?

Posted

When I use firefox and click on an image to view image, when I go to print the image I am now unable to set margins in inches it is locked into metric measurements, this didn't happen before last last update. How do I restore to use inches?

Checked troubleshooting section and under user profile it shows margins for printer at 0.5 inches but page size at 279.00 height and 215.00 width.

I rolled back firefox to previous version and still have problem.

When I use firefox and click on an image to view image, when I go to print the image I am now unable to set margins in inches it is locked into metric measurements, this didn't happen before last last update. How do I restore to use inches? Checked troubleshooting section and under user profile it shows margins for printer at 0.5 inches but page size at 279.00 height and 215.00 width. I rolled back firefox to previous version and still have problem.

Chosen solution

Thanks, was able to edit printer entries and reset to English units. Looked like the setting for printer paper size unit was set to 1 and forced settings into metric, once set to 0 firefox accepted printer settings and displayed English units. Thanks.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • GEPlugin
  • Google Update
  • McAfee MSC FF plugin DLL
  • McAfee Virtual Technician plugin
  • Office Live Update v1.5
  • Motive Plugin for Mozilla Browsers
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

More Information

cor-el
  • Top 10 Contributor
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17530 solutions 158495 answers

The inch/metrics selection is usually linked to the currently set paper format, so make sure that you haven't selected a metric format. You can also try to reset involved print prefs on the about:config page.

The inch/metrics selection is usually linked to the currently set paper format, so make sure that you haven't selected a metric format. You can also try to reset involved print prefs on the <b>about:config</b> page. *http://kb.mozillazine.org/Problems_printing_web_pages *https://support.mozilla.org/kb/how-print-website

Modified by cor-el

Chosen Solution

Thanks, was able to edit printer entries and reset to English units. Looked like the setting for printer paper size unit was set to 1 and forced settings into metric, once set to 0 firefox accepted printer settings and displayed English units. Thanks.

Thanks, was able to edit printer entries and reset to English units. Looked like the setting for printer paper size unit was set to 1 and forced settings into metric, once set to 0 firefox accepted printer settings and displayed English units. Thanks.
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158495 answers

You're welcome.

I will mark your above reply as the solution.

You're welcome. I will mark your above reply as the solution.
sleeperph 0 solutions 2 answers

I was just updated with a newer version of Fire Fox. The Page Setup is now in Metric instead of inches. The paper size under properties is Letter. So what happened? I have used Firefox for years and never had this issue. If I do Page Preview under Internet Explorer it is in inches like it is supposed to be. Something got changed in Fire Fox. Thank you.

I was just updated with a newer version of Fire Fox. The Page Setup is now in Metric instead of inches. The paper size under properties is Letter. So what happened? I have used Firefox for years and never had this issue. If I do Page Preview under Internet Explorer it is in inches like it is supposed to be. Something got changed in Fire Fox. Thank you.
cor-el
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  • Moderator
17530 solutions 158495 answers

Hi sleeperph

Lets continue this in your own thread.

Hi sleeperph Lets continue this in your own thread. *[[/questions/1123955]] page set up is in metric
sleeperph 0 solutions 2 answers

Obviously no one at Mozilla cares about this issue. I have 46.0.1 on two computers with the same issue.

Obviously no one at Mozilla cares about this issue. I have 46.0.1 on two computers with the same issue.
the-edmeister
  • Top 25 Contributor
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5406 solutions 40231 answers

sleeperph said

Obviously no one at Mozilla cares about this issue. I have 46.0.1 on two computers with the same issue.

You have your questions thread over here, as cor-el pointed out already. Please continue in that thread as you have two answers which you haven't responded to. https://support.mozilla.org/en-US/questions/1123955

closing this thread as it is marked "solved".

''sleeperph [[#answer-879543|said]]'' <blockquote> Obviously no one at Mozilla cares about this issue. I have 46.0.1 on two computers with the same issue. </blockquote> You have your questions thread over here, as cor-el pointed out already. Please continue in that thread as you have two answers which you haven't responded to. https://support.mozilla.org/en-US/questions/1123955 ''closing this thread as it is marked "solved"''.