Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can not load http://www.utah.edu

  • 3 replies
  • 8 have this problem
  • 2 views
  • Last reply by FredMcD

more options

I have Firefox 45.0.1 installed on Linux (distribution: Arch Linux). Firefox is not able to load the webpages "*.utah.edu". If I type in http://www.utah.edu there is the loading icon (rotating circle), which runs for a couple of minutes, and stops with blank page. The same happens with https://www.utah.edu. This is a well known public website, and other browsers like Opera/Links load this fine.

I have tried solutions like disabling ipv6, dns prefetching, clearing history, but nothing worked.

I have Firefox 45.0.1 installed on Linux (distribution: Arch Linux). Firefox is not able to load the webpages "*.utah.edu". If I type in http://www.utah.edu there is the loading icon (rotating circle), which runs for a couple of minutes, and stops with blank page. The same happens with https://www.utah.edu. This is a well known public website, and other browsers like Opera/Links load this fine. I have tried solutions like disabling ipv6, dns prefetching, clearing history, but nothing worked.

Modified by crglst

Chosen solution

http://www.utah.edu/ Loaded no problem

www.utah.edu Loaded no problem. Note, the link above is incorrect; https://support.mozilla.org/en-US/questions/www.utah.edu


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.


As a test, disable your protection programs.

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

http://www.utah.edu/ Loaded no problem

www.utah.edu Loaded no problem. Note, the link above is incorrect; https://support.mozilla.org/en-US/questions/www.utah.edu


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.


As a test, disable your protection programs.

more options

Thanks for the message. Starting firefox in safe mode helped me isolate the problem. It was the NoScript extension. I like the having NoScript, but at least I know the problem was NoScript. Maybe this can be isolated to a specific setting of NoScript.

Modified by crglst

more options

That was very good work. Well Done.