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Firefox crashes

Posted

For the 9th time I have upgraded to Windows 10 and the flash plugin crashes on every page. I have updated..cleared cache..downloaded CCleaner to clean my computer..uninstalled and reinstalled..unchecked accelerator..unchecked protective mode and everything I could think of, as per many suggestions on the forum. I might add that it works fine in Internet Explorer.

77233d30-82a6-4a37-b872-9cb9b9da7aa4

For the 9th time I have upgraded to Windows 10 and the flash plugin crashes on every page. I have updated..cleared cache..downloaded CCleaner to clean my computer..uninstalled and reinstalled..unchecked accelerator..unchecked protective mode and everything I could think of, as per many suggestions on the forum. I might add that it works fine in Internet Explorer. 77233d30-82a6-4a37-b872-9cb9b9da7aa4

Additional System Details

Installed Plug-ins

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.77.2 for Mozilla browsers
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17703 solutions 160150 answers

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-". *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support). *click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports. Alternatively you can open about:crashes via the location/address bar. See also: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.
cor-el
  • Top 10 Contributor
  • Moderator
17703 solutions 160150 answers

I see you posted a crash ID in a new thread.

Locking this thread.
Please continue here: [/questions/1116521]

I see you posted a crash ID in a new thread. <i>Locking this thread.<br>Please continue here: [[/questions/1116521]]</i>