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Firefox won't open

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  • 1 has this problem
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  • Last reply by FredMcD

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Here's the situation: My firefox is not responding. I click on it and nothing happens, yet when I go to Finder to try and open/close it from there, it gives me the error message "The application Firefox is not open anymore," however, when I try and shut down my computer it won't let me because Firefox is open. My dashboard is signaling the program is running, so I'm not sure why it's not responding. If it helps, I was able to re-download and install a second version of Firefox which seems to be running fine. Attached is a screenshot of my dashboard, with the Firefox on the far right being the one that's operating.

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!