Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Desktop browser, unable to right-click-save-as

more options

Trying to figure out how to change/allow our browsers at work to let us save images of our own products from our online store (i've confirmed with both the platform and the developer of the theme that this isn't them) - I've established that it works on mobile devices on multiple browsers and on a machine running XP, but nothing newer. Is there a way to allow this and how do I do it? As funny as it sounds, we actually want to be able to have people download our images.

Trying to figure out how to change/allow our browsers at work to let us save images of our own products from our online store (i've confirmed with both the platform and the developer of the theme that this isn't them) - I've established that it works on mobile devices on multiple browsers and on a machine running XP, but nothing newer. Is there a way to allow this and how do I do it? As funny as it sounds, we actually want to be able to have people download our images.

Chosen solution

In this case I was using Chrome, but yes, probably the same idea. Thank you though for your help!

Read this answer in context 👍 0

All Replies (4)

more options

Hmm, XP vs. later Windows. There are definite differences in the area of MPEG-encoded media, but I can't think of anything affecting ordinary images.

When you right-click the image, do you get options relevant to images, or to links, or does Firefox behave the way it behaves if you right-click some regular text?

If you like poking around in HTML code, try right-clicking and choosing Inspect Element (Q). This should open the Inspector in the lower part of the tab and show what you clicked on. This might be a navigation element (many Lightbox-style viewers have transparent previous and next overlays that block right-clicking on the image) or something unexpected.

Or would you prefer to post a link to a page where you can't right-click > Save Image As on an image (if it's not obvious which image, please mention which one it is).

more options

Huh. I just tried to find a link to a product so you could try yourself but right click save as only works if you open the lightbox and click on the center of the image, anywhere else it saves as a webpage - I guess my normal way to save an image is to right click the center which would explain the differences. Heh.

more options

Interesting design!

Unlike some other browsers, Firefox will not pass a right-click through an element that is in front of/on top of an image even if the element is transparent. That would have to be scripted in some manner.

more options

Chosen Solution

In this case I was using Chrome, but yes, probably the same idea. Thank you though for your help!