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Can't receive emails from specific people after a stop sign showed up on a previous email.

  • 3 replies
  • 0 have this problem
  • 477 views
  • Last reply by Toad-Hall

George1117
George1117

I was searching for an email from a contractor, and something happened and a stop sign appeared next to his email address. I may have accidentally hit something (which is more than probable). I am not sure what I hit, or how it happened, but the only way I can see his emails are to actually open my browser and see them, rather than using Thuderbird.

I was searching for an email from a contractor, and something happened and a stop sign appeared next to his email address. I may have accidentally hit something (which is more than probable). I am not sure what I hit, or how it happened, but the only way I can see his emails are to actually open my browser and see them, rather than using Thuderbird.

Chosen solution

re : a stop sign appeared next to his email address. Sounds like you are seeing this: a red circle with a red diagonal This means you have selected it as an ignored thread. good info here;

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor

Chosen Solution

re : a stop sign appeared next to his email address. Sounds like you are seeing this: a red circle with a red diagonal This means you have selected it as an ignored thread. good info here;

George1117
George1117 Question owner

Toad-Hall said

re : a stop sign appeared next to his email address. Sounds like you are seeing this: a red circle with a red diagonal This means you have selected it as an ignored thread. good info here;

That is exactly what happened! Thank you! I had not heard of the "Ignore Thread" option.

Toad-Hall
Toad-Hall
  • Top 10 Contributor

Good to hear all is now ok.