Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't receive emails from specific people after a stop sign showed up on a previous email.

  • 3 replies
  • 0 have this problem
  • 1584 views
  • Last reply by Toad-Hall

more options

I was searching for an email from a contractor, and something happened and a stop sign appeared next to his email address. I may have accidentally hit something (which is more than probable). I am not sure what I hit, or how it happened, but the only way I can see his emails are to actually open my browser and see them, rather than using Thuderbird.

Chosen solution

re : a stop sign appeared next to his email address. Sounds like you are seeing this: a red circle with a red diagonal This means you have selected it as an ignored thread. good info here;

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

re : a stop sign appeared next to his email address. Sounds like you are seeing this: a red circle with a red diagonal This means you have selected it as an ignored thread. good info here;

more options

Toad-Hall said

re : a stop sign appeared next to his email address. Sounds like you are seeing this: a red circle with a red diagonal This means you have selected it as an ignored thread. good info here;

That is exactly what happened! Thank you! I had not heard of the "Ignore Thread" option.

more options

Good to hear all is now ok.