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HGTV.com galleries do not work with Firefox

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by squid

When I open any galleries on HGTV.com, none of the navigation links work. The arrows appear that is supposed to scroll you through the pics, but they do not work. This has been this way for several months. It works fine with MS Edge, so it is definitely something with FF. Here is an example below:

http://www.hgtv.com/design/outdoor-design/landscaping-and-hardscaping/copy-the-curb-appeal-st-louis-missouri-pictures?nl=HGRM_030116_featlink1_copy-curb-appeal&c32=abdfdeaf4611e3e350ad51fbaa53990c8587be41&sni_by=1965&sni_gn=Female&ssid=2014_HGTV_Piece_of_the_Dream_2015_Wildfire&bid=6205487

When I open any galleries on HGTV.com, none of the navigation links work. The arrows appear that is supposed to scroll you through the pics, but they do not work. This has been this way for several months. It works fine with MS Edge, so it is definitely something with FF. Here is an example below: http://www.hgtv.com/design/outdoor-design/landscaping-and-hardscaping/copy-the-curb-appeal-st-louis-missouri-pictures?nl=HGRM_030116_featlink1_copy-curb-appeal&c32=abdfdeaf4611e3e350ad51fbaa53990c8587be41&sni_by=1965&sni_gn=Female&ssid=2014_HGTV_Piece_of_the_Dream_2015_Wildfire&bid=6205487

Chosen solution

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

If you use extensions (3-bar button/Tools > Add-ons > Extensions) that can interfere with loading content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not interfere with loading content. There is security software that can interfere with loading content, so check that as well.

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Chosen Solution

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

If you use extensions (3-bar button/Tools > Add-ons > Extensions) that can interfere with loading content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not interfere with loading content. There is security software that can interfere with loading content, so check that as well.

Thanks for your reply I disabled Adblock plus for that site and private browsing and it didn't change anything.