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Can't play flash videos in Firefox

  • 3 replies
  • 16 have this problem
  • 65 views
  • Last reply by FredMcD

Yufina
Yufina
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I can't play flash videos anymore. It will try to load video, but black screen. Even if I try to right click and settings nothing happens. Add-ons page says it is installed.

Also I downloaded uninstaller and reinstalled, but no help.

Not sure if my Windows 10 insider preview is problem? Build 14267

I can't play flash videos anymore. It will try to load video, but black screen. Even if I try to right click and settings nothing happens. Add-ons page says it is installed. Also I downloaded uninstaller and reinstalled, but no help. Not sure if my Windows 10 insider preview is problem? Build 14267

Chosen solution

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

Read this answer in context 👍 3

All Replies (3)

FredMcD
FredMcD
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Chosen Solution

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

Yufina
Yufina Question owner
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Thank you! Disabled protected mode. Now I can play flash videos. :)

FredMcD
FredMcD
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Glad to help. Safe Surfing.