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all my sync just gone when i reinstall windows

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i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

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Jack 5 solutions 46 answers

vmuz said

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

I am a lightweight helper vrnuz: But I'll give it a shot. By data do you mean you lost all your Bookmarks, tabs, history etc in Firefox? When you reinstalled Firefox did you sign in to turn syncing back on? If you did all this it sounds like somehow your bookmarks, tabs etc were erased somehow before you ever erased your old Windows system. In which case I do not know if they can be recovered. Somehow it was done on your end and not Firefox. In any case they are not responsible for our data. But other's here might have different or better news.

''vmuz [[#question-1109116|said]]'' <blockquote> i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do... </blockquote> I am a lightweight helper vrnuz: But I'll give it a shot. By data do you mean you lost all your Bookmarks, tabs, history etc in Firefox? When you reinstalled Firefox did you sign in to turn syncing back on? If you did all this it sounds like somehow your bookmarks, tabs etc were erased somehow before you ever erased your old Windows system. In which case I do not know if they can be recovered. Somehow it was done on your end and not Firefox. In any case they are not responsible for our data. But other's here might have different or better news.

Question owner

Jack said

vmuz said
i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

I am a lightweight helper vrnuz: But I'll give it a shot. By data do you mean you lost all your Bookmarks, tabs, history etc in Firefox? When you reinstalled Firefox did you sign in to turn syncing back on? If you did all this it sounds like somehow your bookmarks, tabs etc were erased somehow before you ever erased your old Windows system. In which case I do not know if they can be recovered. Somehow it was done on your end and not Firefox. In any case they are not responsible for our data. But other's here might have different or better news.

ok, if i erase it somehow, i cant recover it?(

''Jack [[#answer-842383|said]]'' <blockquote> ''vmuz [[#question-1109116|said]]'' <blockquote> i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do... </blockquote> I am a lightweight helper vrnuz: But I'll give it a shot. By data do you mean you lost all your Bookmarks, tabs, history etc in Firefox? When you reinstalled Firefox did you sign in to turn syncing back on? If you did all this it sounds like somehow your bookmarks, tabs etc were erased somehow before you ever erased your old Windows system. In which case I do not know if they can be recovered. Somehow it was done on your end and not Firefox. In any case they are not responsible for our data. But other's here might have different or better news. </blockquote> ok, if i erase it somehow, i cant recover it?(
Jack 5 solutions 46 answers

vmuz said

Jack said
vmuz said
ok, if i erase it somehow, i cant recover it?(

I would ask the question again like this without the quotes.

""Can I recover my bookmarks, etc from Firefox server?""

You may get a more educated response. I can't say for sure. I feel like I'm pretty much on my own with making sure my bookmarks are safe and saved. But I'm not sure if you have a recourse. Try asking the question that way.

''vmuz [[#answer-842384|said]]'' <blockquote> ''Jack [[#answer-842383|said]]'' <blockquote> ''vmuz [[#question-1109116|said]]'' <blockquote> ok, if i erase it somehow, i cant recover it?( </blockquote> I would ask the question again like this without the quotes. ""Can I recover my bookmarks, etc from Firefox server?"" You may get a more educated response. I can't say for sure. I feel like I'm pretty much on my own with making sure my bookmarks are safe and saved. But I'm not sure if you have a recourse. Try asking the question that way.

Question owner

ok, Can I recover my bookmarks, etc from Firefox server? because i think, it somehow was rewrited, but i dont really sure about it

ok, Can I recover my bookmarks, etc from Firefox server? because i think, it somehow was rewrited, but i dont really sure about it
Jack 5 solutions 46 answers

As I said vmuz. I do not have the definitive answer. Pose the question again. If our data (bookmarks, etc) resides on the server then maybe there is a way. I do not know. But this I can say with some assurance. If somehow you deleted all your data from Firefox before you reinstalled Windows then it's gone from Firefox server. However, if it's on the server, you have now reinstalled Firefox, signed in and started the sync and nothing appears such as you bookmarks then it might be a sure bet it's gone on the server too. I hope someone else helps.

As I said vmuz. I do not have the definitive answer. Pose the question again. If our data (bookmarks, etc) resides on the server then maybe there is a way. I do not know. But this I can say with some assurance. If somehow you deleted all your data from Firefox before you reinstalled Windows then it's gone from Firefox server. However, if it's on the server, you have now reinstalled Firefox, signed in and started the sync and nothing appears such as you bookmarks then it might be a sure bet it's gone on the server too. I hope someone else helps.
the-edmeister
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5406 solutions 40246 answers

Helpful Reply

To begin with Sync wasn't intended to be used as a backup media for the purpose of backing up your Firefox data while you reinstall your operating system; and with a single device.

You're lucky it worked once, but is sounds like your data got lost with the second try. The biggest problem we see with Sync is when the user inadvertently requests a new Sync password for one reason or another; when that is done the Sync server automatically wipes the existing Sync data. That data is worthless without the original Sync password which is used to encrypt the data; different password being used - and that data can't be decrypted, rendering it useless.

Sorry, I suspect your data is gone and there isn't anything that we can do to recover it. Not even Mozilla can recover usable data from Sync, only you had the original Sync key.

To begin with Sync wasn't intended to be used as a backup media for the purpose of backing up your Firefox data while you reinstall your operating system; and with a single device. You're lucky it worked once, but is sounds like your data got lost with the second try. The biggest problem we see with Sync is when the user inadvertently requests a new Sync password for one reason or another; when that is done the Sync server automatically wipes the existing Sync data. That data is worthless without the original Sync password which is used to encrypt the data; different password being used - and that data can't be decrypted, rendering it useless. Sorry, I suspect your data is gone and there isn't anything that we can do to recover it. Not even Mozilla can recover usable data from Sync, only you had the original Sync key.
Jack 5 solutions 46 answers

There is the answer I wanted vmuz to get. I pretty much knew the bad news but wanted a moderator "meister" to give it to him. Thanks mister ed-meister. ":-\\ He'll have to rebuild his whole bookmarks. My first thought in this situation would be to think do I have at least a representative on another browser. I try to keep up fresh "data" as he calls it on another browser by importing it to that browser. That is as close as I come to a backup. So then I'd take the 2nd browser and import it into the new install of Firefox and try to build it back up from there. That's just my angle on it!

There is the answer I wanted vmuz to get. I pretty much knew the bad news but wanted a moderator "meister" to give it to him. Thanks mister ed-meister. ":-\\ He'll have to rebuild his whole bookmarks. My first thought in this situation would be to think do I have at least a representative on another browser. I try to keep up fresh "data" as he calls it on another browser by importing it to that browser. That is as close as I come to a backup. So then I'd take the 2nd browser and import it into the new install of Firefox and try to build it back up from there. That's just my angle on it!