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Solved Archived

Can't access Comcast email. IE works, Firefox doesn't

Skunk567 replied
Skunk567

Comcast recently had a widespread problem with their email. People (including me) couldn't access it. Finally, today, I was able to access it using IE, but all I get is "undefined" on the tab and those wonderful spinning dots when I use Firefox. (which I prefer) Does anyone know what is causing this and what I can do to fix it? I've tried everything I can think of.

Comcast recently had a widespread problem with their email. People (including me) couldn't access it. Finally, today, I was able to access it using IE, but all I get is "undefined" on the tab and those wonderful spinning dots when I use Firefox. (which I prefer) Does anyone know what is causing this and what I can do to fix it? I've tried everything I can think of.

All Replies (1)

Chosen Solution

Problem SOLVED. I cleared browsing history, cache, etc.