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dopostback(AuthUC$btnLogin',") error when logging in to bank

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by Phoxuponyou
  • Solved

choppies
choppies

After entering my banking login information I click on the login button but nothing happens. When I hold down the login button the above mentioned script is displayed. I can login using Chrome or Firefox in safe mode. I have tried disabling all addons and refreshing Firefox but this doesn't help.

After entering my banking login information I click on the login button but nothing happens. When I hold down the login button the above mentioned script is displayed. I can login using Chrome or Firefox in safe mode. I have tried disabling all addons and refreshing Firefox but this doesn't help.

Chosen solution

Alrighty! Glad I could help.

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All Replies (3)

Phoxuponyou
Phoxuponyou

Sounds like general Javascript and your Java version looks to be up to date.

So Safe Mode works? "Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes) that might be causing problems."

I doubt it's HWA, so it's probably a setting or add-on. You have a hefty list of add-ons and at least a couple blocker add-ons that I can see. Did you bring back all your add-ons when you Refreshed?

Settings should have reset when you Refreshed, but if you fully restored your profile (and add-ons), then those could have overridden the defaults again. You can explore settings in about:config and see if any java entries are not in their default state (plugin.state will probably be "user set", shouldn't be an issue).

Modified by Phoxuponyou

choppies
choppies Question owner

I checked the java entries and they were all set at default. I then refreshed Firefox again and tried adding the add-ons one at a time. The problem occurs with the Sticky passwords addon. I'll contact them for a solution Thanks for your help.

Phoxuponyou
Phoxuponyou

Chosen Solution

Alrighty! Glad I could help.