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Accidentally blocked a plugin (symantec-auth-client-plugin-win-x86_64.exe) installation. Want to undo.

Posted

Hello Team

I accidentally blocked this plugin installation in Firefox, which is provided by my company. So after it's installation, the employee doesn't need to do repeated authorization via OTPs, to access any company website. To be specific I clicked on "Never", instead of "Allow and remember" in that plugin installation confirmation popup.

- symantec-auth-client-plugin-win-x86_64.exe

I've done everything I found on google. Like reinstalling the browser, deleting profile data from my machine etc. But I never see that plugin installation confirmation popup again which says "Never" and "Allow and remember". Just because of this, I'm forced to use IE (in which the plugin is installed) and I do not need to do OTPs authentication.

Please please someone help.

Kamal

Hello Team I accidentally blocked this plugin installation in Firefox, which is provided by my company. So after it's installation, the employee doesn't need to do repeated authorization via OTPs, to access any company website. To be specific I clicked on "Never", instead of "Allow and remember" in that plugin installation confirmation popup. - symantec-auth-client-plugin-win-x86_64.exe I've done everything I found on google. Like reinstalling the browser, deleting profile data from my machine etc. But I never see that plugin installation confirmation popup again which says "Never" and "Allow and remember". Just because of this, I'm forced to use IE (in which the plugin is installed) and I do not need to do OTPs authentication. Please please someone help. Kamal

Additional System Details

Installed Plug-ins

  • Shockwave Flash 20.0 r0
  • 5.1.40728.0

Application

  • Firefox 43.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support URL: https://support.mozilla.org/1/firefox/43.0.2/WINNT/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 4 Series Internal Chipset
  • adapterDescription2:
  • adapterDeviceID: 0x2e12
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 04201028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 10-4-2012
  • driverDate2:
  • driverVersion: 8.15.10.2869
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) 4 Series Internal Chipset Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Is there a way to remove the plugin and reinstall it? In order to remove an extension:

  1. Go to the addons button from the hamburger menu
  2. Click on the extensions tab and toggle any listed add ons.


Is there a way to remove the plugin and reinstall it? In order to remove an extension: # Go to the addons button from the hamburger menu # Click on the extensions tab and toggle any listed add ons. *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Question owner

Guigs, I tried that, but that is blank, means there is no plugin/extension installed for that matter in Firefox on my machine.

Guigs, I tried that, but that is blank, means there is no plugin/extension installed for that matter in Firefox on my machine.
FredMcD
  • Top 10 Contributor
4230 solutions 59026 answers

Re-install Norton.

Re-install Norton.

Question owner

FredMcD,

Do you mean to say that,

when this plugin is installed in different browsers, it adds some configuration in the user machine (may be in symantec/norton configs)

for remembering the particular browser as an authenticated device.

And reinstalling it will simply reset those configurations, and in Firefox I'll get the confirm install pop up again for this plugin?

I'm asking this since Symantec AntiVir is provided by the company, and touching that would require approval.

FredMcD, Do you mean to say that, when this plugin is installed in different browsers, it adds some configuration in the user machine (may be in symantec/norton configs) for remembering the particular browser as an authenticated device. And reinstalling it will simply reset those configurations, and in Firefox I'll get the confirm install pop up again for this plugin? I'm asking this since Symantec AntiVir is provided by the company, and touching that would require approval.
FredMcD
  • Top 10 Contributor
4230 solutions 59026 answers

Sometimes a file is corrupted. Re-installing the program can fix that.

Sometimes a file is corrupted. Re-installing the program can fix that.