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64bit FF insists reboot needed to complete previous update

Posted

this has happened previously when updating 32 bit FF, but always cured by reboot. now i am attempting first install of 64bit. i am guessing that it should reside in a separate directory. however, i want it to use the same bookmarks, etc as 32 bit. can a single profile be shared by both versions?

this has happened previously when updating 32 bit FF, but always cured by reboot. now i am attempting first install of 64bit. i am guessing that it should reside in a separate directory. however, i want it to use the same bookmarks, etc as 32 bit. can a single profile be shared by both versions?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.14
  • Garmin Communicator Plug-In 4.1.0.0
  • GEPlugin
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.40.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Nitro PDF plugin for Firefox and Chrome
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

Michal Stanke
  • Moderator
182 solutions 990 answers

Hi thuralee.

Yes, if you install the 64-bit Firefox in a separate directory (you should check it during the installation), it will find the existing profile and use it. Have you tried already?

Hi thuralee. Yes, if you install the 64-bit Firefox in a separate directory (you should check it during the installation), it will find the existing [https://support.mozilla.org/kb/profiles-where-firefox-stores-user-data profile] and use it. Have you tried already?