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why am I getting a spinning 'goggle chrome' type image. How do I turn off?

Posted

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

Chosen solution

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.13
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Dashlane plugin
  • Provides information about the default web browser
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
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Application

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  • Support URL: https://support.mozilla.org/1/firefox/43.0.4/Darwin/en-US/

Extensions

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  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Dashlane 3.0.0.67235 (442718d9-475e-452a-b3e1-fb1ee16b8e9d@dashlane.com) (Inactive)
  • None 8.0.6 (urladvisor@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
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  • driverDate:
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4396 solutions 61664 answers

Chosen Solution

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

When you see something like that, it means the program is non-responsive. In other words, locked. What is the web address where this happens? Are there others also? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there?

Question owner

Thank you for pointing me in the right direction. Problem "appears" resolved at this time. If that changes at least I know where to go and try again, or read the other information.

Thank you for pointing me in the right direction. Problem "appears" resolved at this time. If that changes at least I know where to go and try again, or read the other information.
FredMcD
  • Top 10 Contributor
4396 solutions 61664 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.