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Every time I upgrade windows 7 pro, I can't get back on internet, I have to go back a restore point

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  • Last reply by FredMcD

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Every time that I have upgraded Firefox, most of my internet is blocked. I have tried to resolve, but to no avail. I have to go back to a restore point that's prior to the upgrade. I am using windows 7 professional, with Norton security through Comcast.net.

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Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}