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Can't attach PDF files in Office 365 mail.

  • 2 replies
  • 3 have this problem
  • 63 views
  • Last reply by nirvana2013
  • Solved

nirvana2013
nirvana2013

Can't attach PDF files in Office 365 mail since late 2015. Just get the wheel of death! (see print screen). Works fine in Chrome. Issue with a firefox update?

Cleared cookies, history, cache and DNS. Run in firefox safe mode and refreshed firefox. Still no joy. Please help!

Can't attach PDF files in Office 365 mail since late 2015. Just get the wheel of death! (see print screen). Works fine in Chrome. Issue with a firefox update? Cleared cookies, history, cache and DNS. Run in firefox safe mode and refreshed firefox. Still no joy. Please help!
Attached screenshots

Modified by nirvana2013

Chosen solution

Hi nirvana2013.

Please check suggestion from here https://support.mozilla.org/en-US/questions/1102907#answer-827239 .

Read this answer in context 👍 1

All Replies (2)

Michal Stanke
Michal Stanke

Chosen Solution

Hi nirvana2013.

Please check suggestion from here https://support.mozilla.org/en-US/questions/1102907#answer-827239 .

nirvana2013
nirvana2013 Question owner

Michal Stanke said

Hi nirvana2013. Please check suggestion from here https://support.mozilla.org/en-US/questions/1102907#answer-827239 .

Thanks Michal. Disabling Trusteer works a treat. You're a star!

Modified by nirvana2013