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Please give steps to remove "ask" and "pc converter" toolbar

Firefox Privacy and security
FredMcD replied
dove10
dove10

The simple uninstall program process doesn't work with this one. Please offer steps of the process to "undo" and remove this from my pc, windows 7. Thank you.

The simple uninstall program process doesn't work with this one. Please offer steps of the process to "undo" and remove this from my pc, windows 7. Thank you.

All Replies (1)

FredMcD
FredMcD

Chosen Solution

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove <name> Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.