thunderbird email opens on account page and won't load emails all of a sudden
the normal email page doesn't open -- it shows mail is there, but the inbox won't open -- have 2 account s in comcast and neither one will open
Chosen solution
Start Thunderbird in safe mode: https://support.mozilla.org/en-US/kb/safe-mode
Then
- go to Tools (Alt-T) - Add-ons
- remove the Lightning add-on
- restart Thunderbird
- if you need the Lightning add-on, add it back at Tools - Add-ons
All Replies (5)
further info -- can open the emaii in the comcast web page, but not in thunderbird
further info -- the page says "home" and looks like my account info stuff
further info -- I uninstalled my old thunderbird program and downloaded the latest version -- same result -- just a "home" page and still can't open anything
Chosen Solution
Start Thunderbird in safe mode: https://support.mozilla.org/en-US/kb/safe-mode
Then
- go to Tools (Alt-T) - Add-ons
- remove the Lightning add-on
- restart Thunderbird
- if you need the Lightning add-on, add it back at Tools - Add-ons
That solved the problem -- did notice that when I went to add-ons, Lighting was disabled, removed it and restarted, emails all good now -- since I don't know what this is for, I'm not likely to add it back in.