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After installing Firefox on Win 7 laptop, get Error re: adding root certificate

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  • 1 has this problem
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  • Last reply by cor-el

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Get this error whenever I startup the laptop: "An attempt to add the root certificate to all known browsers on your computer failed." Did not occur prior to loading Firefox.

Get this error whenever I startup the laptop: "An attempt to add the root certificate to all known browsers on your computer failed." Did not occur prior to loading Firefox.

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What security software do you have?

That is likely coming from security software that wants to scan secure internet traffic in browser and needs to add its root certificate to a browser to avoid getting an untrusted error message.

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