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My email keeps crashing before I can open them

Thunderbird Troubleshooting
Wayne Mery replied
BonnieTharp
BonnieTharp

We just switch over to a new email host. The account is set up, but when I go into read my emails, the system a crash reporter box comes up: We're Sorry

Thunderbird had a problem and crashed.

To help us diagnose and fix the problem, you can send us a crash report.

We just switch over to a new email host. The account is set up, but when I go into read my emails, the system a crash reporter box comes up: We're Sorry Thunderbird had a problem and crashed. To help us diagnose and fix the problem, you can send us a crash report.

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Please post your crash ID https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports