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firefox won't accept commands and is frozen

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

wings210
wings210

Firefox suddenly stop accepting cursor clicks, text or URL entries. I can't use the menu items in the menu bar of the browser window. I can't get the pages to scroll. I have downloaded the App a couple of times but no change. I threw out my profile but the newly downloaded apps asked for it, so I returned it to my profile. Specifically are there some preferences I should throw out?

How do I start completely over with Firefox?

Allan

Firefox suddenly stop accepting cursor clicks, text or URL entries. I can't use the menu items in the menu bar of the browser window. I can't get the pages to scroll. I have downloaded the App a couple of times but no change. I threw out my profile but the newly downloaded apps asked for it, so I returned it to my profile. Specifically are there some preferences I should throw out? How do I start completely over with Firefox? Allan

Chosen solution

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.

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All Replies (2)

wings210
wings210 Question owner

Solved this problem with the following. Working on a Mac, I went to Time Machine and restored my Profile to Library. Whatever was corrupted was in the replaced Profile, because Firefox went back to its old self.

FredMcD
FredMcD

Chosen Solution

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.