Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does this browser keep putting up a box asking me about my home page

  • 2 replies
  • 2 have this problem
  • Last reply by jscher2000

more options

a box keeps coming up and saying a third party has changed my home page and give me a choice to revert to the original homepage and i want it to stop and leave my homepage alone

All Replies (2)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Does it look anything like this one, which mentions a particular add-on:

You can review and disable, and often remove, nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right. All are optional; none are included with Firefox when you install it.

The cleaning programs mentioned in an earlier reply can help prevent reinfection.