Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

McAfee has identified BroweFox-FAD as potentially unwanted software is it

more options

McAfee seems to be suggesting that I remove this as it has identified it as a potentially unwanted programme. Is it part of the Firefox download and OK or should I remove it. Also McAfee is saying the same for a program called Multiplug.dll.gen.b. is this also part of Firefox? Thanks for any help you can give on this

McAfee seems to be suggesting that I remove this as it has identified it as a potentially unwanted programme. Is it part of the Firefox download and OK or should I remove it. Also McAfee is saying the same for a program called Multiplug.dll.gen.b. is this also part of Firefox? Thanks for any help you can give on this

Chosen solution

BrowseFox-FAD is not a part of the Firefox installation and should be removed. The same applies to the Multiplug.dll.gen.b file.

For more information on these infections, please refer to these websites:

Read this answer in context 👍 0

All Replies (5)

more options

Chosen Solution

BrowseFox-FAD is not a part of the Firefox installation and should be removed. The same applies to the Multiplug.dll.gen.b file.

For more information on these infections, please refer to these websites:

more options

Many thanks for the reply, really helpful. Can I just get rid of these by clicking remove on McAfee or do I need to use Spy hunter as well? Thanks again

more options

Since McAfee is able to detect the issue, you should be able to remove it by just clicking remove. I attached the websites for informational purpose, not removal instructions.

If McAfee cannot remove the files, you may want to try one of these free scanners:

more options

I am really grateful for you taking the time to help me with this. Many thanks

more options

No problem. Glad that I was able to provide some information to you. Thanks for contacting the Mozilla support team.